Why do You Need an MS Teams Phone?

Why do You Need a Teams Phone?

Microsoft Teams Telephony Market Booming

As a top spot in business communication, Microsoft Teams had over 300 million monthly active users as of 2023, reflecting the huge scope for Teams telephony adoption. According to Cavel’s insights, there will be over 40 million telephony enabled Teams users by 2027 from around 17 million by 2023.

Driven by the ‘Pandemic return effect”, phone users are going to return to their offices. As more businesses look to replace legacy systems with Teams telephony functionality, the dedicated Yealink Teams Phone remains a crucial tool to enhance productivity and address specific pain points effectively.

Three Unique Benefits of Teams Phone solution

1.    Cost-effective for Enterprises and SMBs

Companies can reduce licensing and usage costs from depreciating legacy phone solutions, and minimize the IT burden and labor cost in complex deployment and management.

For device investment, a robust and advanced solution is essential to generate long-term cost-efficient effects. As an IT asset, phones are more hygienic with less clean cost and less prone to get lost, convenient for employee reuse.

2.    Dedicated Calling

A pain point is the clarity and consistency of calling. If you solely rely on the Teams software on the computer and wear wireless headsets of poor quality, problems such as wrong automatic Bluetooth pairing when multiple devices are connected, signal interference, drained battery, etc. would frustrate all. Teams Phone can ensure consistent calling and avoid voice hijack.

Apart from the interruption-free benefit, Teams phones have multiple calling features such as speed dial of emergency calls, integration with Outlook Calendar, etc.

3.    Improved Security

Teams Phone security is built on the same platform as Microsoft Office 365 and Teams. Data security is monitored by Microsoft, eliminating concerns of ecosystem loopholes.

Except for the above three aspects, business phones also have unique advantages to good customer experience. For example, business phones cause less harm to users’ hearing.

Read the full article here

Source: Yealink